Apertus Partners is seeking a Linux/Unix Server Analyst in Costa Mesa, CA.
Top Skills Required:
Linux Server Builds, Linux Patching, Linux Server Management
Delivers and leads team in the delivery of second level remote hardware and software support services to clients to resolve product use and multi-product/platform problems, and/or questions relating to enterprise systems, networks and application software, as well as desktop applications that are beyond the scope of the client's first level help desk support function.
Provides referrals and/or dispatches to other service providers to ensure that client's service level and technical requirements are met.
Provides alerts and situation status information to both client and management.
Coordinates critical customer issues as well as new product and/or system implementations.
Prepares, approves and coordinates the implementation of technical documentation and ensures that technical and customer documentation is current and complete.
Initiates process improvements for internal and external customers.
Identifies and performs a variety of independent analysis and problem resolution assignments.
Defines approaches and provides extensive business and/or technical expertise to attain objectives.
Suggests, develops and conducts training sessions for other analysts and for clients.